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Cancellations

HWAV PESCI Rescheduling, Cancellation, and Fee Refund Policy

Applicants may cancel or reschedule their PESCI application by written request to the HWAV Assessment Administrator. The following administration fees will apply:

 

Reschedule a PESCI appointment:

If an applicant requests to reschedule a PESCI appointment within 15 business daysnotice prior to the original PESCI appointment, the appointment will be cancelled and a new PESCI fee will apply

If an applicant requests to reschedule a PESCI appointment with at least 15 business daysnotice prior to the original PESCI appointment date, an administration fee of $300.00 is applicable.

Any subsequent requests to reschedule the PESCI appointment date, the PESCI fee is non-refundable and a new PESCI fee will apply.

 

Cancellation of a PESCI appointment:

Where an applicant cancels/withdraws their application within 15 business days (with or without notice) of the PESCI appointment the PESCI fee paid is non-refundable.

Where an applicant cancels/withdraws their application with at least 15 business days notice, a refund of 50% of the fee paid will apply.

A full refund of fees paid will be issued if HWAV is unable to provide the interview. HWAV reserves the right to charge a $300.00 administration fee in extenuating circumstances.

All applicable refunds approved in accordance with this policy will be paid within one month of the HWAV Administrator receiving a written request from the applicant. Refunds will only be issued to the person from whom payment was received.

 

Request to reschedule Administration fee Refund
Less than 15 Business days’ notice $  2,020.00 $     0.00
More than 15 Business days’ notice $     300.00 N/A
Subsequent request $  2,020.00 $     0.00
 

Request to cancel/refund

 

Administration fee

 

Refund

Less than 15 Business days’ notice $   2,020.00 $         0.00
More than 15 Business days’ notice $   1,010.00 $  1,010.00

 

Please note: Health Workforce Assessment Victoria accepts no responsibility for the loss of any monies in exchange rates between Australia and other countries, or for those fees and rates charged by banking institutions in relation to the payment.

For further information, please contact us.